Case Studies: Physician Solutions

• Case Study - Actus- Greensboro

  Greensboro Radiology is a premier provider of medical diagnostic imaging services and interventional radiology practices in inpatient and outpatient settings. Back in 2003, they serviced five hospitals, three imaging centers and four teleradiology sites providing about 400,000 procedures per year. But like all good organizations, being good isn’t good enough. Greensboro’s motivation for progress started with their focus on increasing coding efficiency, improving coding accuracy, and finding ways to stay competitive and manage their increasing workflow. 

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• Case Study - Actus - Piedmont

  Business was good for Piedmont Radiological Associates. They had an abundance of imaging work and plenty of charges to process from their affiliate hospital, Rowan Regional Medical Center serving the county of Rowan, North Carolina with a population of nearly 140,000 people. As the demand for medical care increased at Rowan Regional, Piedmont Radiological Associates experienced a proportional increase in coding volume. Lorie Parker, Billing Operations Manager at Piedmont recalls; “As our monthly procedure volume grew, the coders got increasingly backed up with work and the idea of automation was looking more and more attractive.”

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• Case Study - Actus - RIA

  Two years ago, Radiology Imaging Associates, P.C. (RIA) experienced a sudden change in its coding department when three of its seven coders left simultaneously. RIA’s Chief Financial Officer, Marnie Iorio, recalls: “We knew that a backlog would accumulate very quickly, but I hoped that moving to an electronic environment would help our organization in several ways. Most importantly, we wanted to streamline our coders’ workflow by eliminating paper processing. Since we were completely paper based for charge entry, we knew it would be impossible to keep up with the coding workflow using our existing system. By eliminating the paper processing and expediting the coding workflow, we could keep our cash flow from falling into the red. We first approached A-Life Medical for help through their coding services to alleviate our backlog and evaluate first-hand how an electronic workflow solution would assist us in achieving our goals. A-Life quickly stepped in and helped us catch up.”

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